WageOn Privacy Policy

At WageOn Casino, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use the WageOn app, place bets, or otherwise interact with our services. By registering an account or using WageOn Casino, you confirm that you have read and understood this policy and consent to the practices described below.

Who We Are

WageOn Casino is owned and operated by Techcore Holding B.V., a company registered under the laws of Curaçao, registration number 151612, with its registered address at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. We are licensed and regulated by the Curaçao Gaming Authority (CGA) under License Number OGL/2024/222/0540. Our payment processing is managed by Fabeltra Ltd, a company incorporated in Cyprus, registration number 399178, registered at Boumpoulinas, 1-3 Bouboulina building, 4th floor, flat/office 42, 1060, Nicosia, Cyprus. When we refer to "we," "our," or "us" in this document, we mean Techcore Holding B.V. and its affiliated payment processing partner acting on our behalf.

Information We Collect

We collect information necessary to provide you with a safe and personalized experience at WageOn Casino. This includes:

• Registration data such as your name, date of birth, email address, phone number, and country of residence when you create a WageOn casino login
• Identification and verification documents required for KYC (Know Your Customer) checks, particularly before withdrawals exceeding 2,000.00 Euro
• Financial and transaction data, including deposit and withdrawal history, payment method details, and cryptocurrency wallet addresses
• Technical data such as your IP address, device type, browser information, and login timestamps, collected whenever you access our WageOn betting site or the WageOn casino app
• Gameplay and betting activity, including games played, bets placed, wagering patterns, and bonus usage
• Communications you have with our support team via live chat, email, or telephone

How We Use Your Information

We use the information we collect to operate WageOn Casino responsibly and to improve your experience. Specifically, we use your data to:

• Verify your identity and age before allowing you to use our WageOn betting site
• Process deposits and withdrawals securely, in cooperation with our payment processor Fabeltra Ltd
• Detect and prevent fraud, money laundering, and other illegal activities
• Administer our loyalty program, cashback offers, and WageOn casino bonus promotions, including the welcome bonus, no deposit bonus offers, and Play to Earn rewards
• Communicate important account updates, promotional offers, and changes to our terms
• Comply with our legal and regulatory obligations under our Curaçao Gaming Authority license
• Analyze usage trends to improve the performance and design of our website and app

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyze how you use WageOn Casino. Cookies also help us tailor bonus offers and remember your WageOn login details for a smoother experience. You can control cookie settings through your browser, though disabling certain cookies may limit your ability to use some features of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Our payment processing partner, Fabeltra Ltd, to facilitate deposits and withdrawals
• Regulatory authorities, including the Curaçao Gaming Authority, when required by law
• Identity verification and anti-fraud service providers
• Game and software providers whose content is available through our platform
• IT service providers who help us maintain the security and functionality of our website and app

Any third party we work with is contractually obligated to protect your data in accordance with applicable data protection standards.

Data Security

We take reasonable technical and organizational measures to protect your personal and financial information from unauthorized access, loss, or misuse. Our systems use encryption protocols to secure transactions, and we restrict access to your data to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is entirely secure, and we encourage you to also take steps to protect your own account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including compliance with our licensing obligations, anti-money laundering regulations, and dispute resolution requirements. Once retention is no longer necessary, we securely delete or anonymize your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, you may contact our support team, and we will respond in accordance with applicable regulations.

International Data Transfers

As WageOn Casino serves players across multiple regions, including Canada, the United Kingdom, Portugal, Hungary, Russia, Spain, France, Turkey, Germany, Poland, Japan, Indonesia, and Romania, your data may be transferred and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place whenever such transfers occur.

Children's Privacy

WageOn Casino is intended exclusively for adults. We do not knowingly collect personal information from anyone under the legal gambling age in their jurisdiction. If we become aware that we have collected data from a minor, we will take immediate steps to delete such information.

Payment and Financial Information

We collect and process payment information to support the various deposit and withdrawal methods available on WageOn Casino, including cryptocurrencies, e-wallets, and card payments. All financial transactions are processed securely through our payment partner, Fabeltra Ltd, and we may request additional identification documents for withdrawals exceeding certain thresholds, in line with our anti-fraud and KYC procedures.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of WageOn Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team. Our live chat is available 24/7, or you can reach us by email at support@wageon.io or by telephone at +31 (97) 010280059. We are here to help with any concerns regarding your privacy, your WageOn account, or the security of your data at WageOn Casino.